interana.comSelf Service Continuous Intelligence for data-obsessed companies — Scuba

Product Solutions Unified Customer Experience Deliver sophisticated customer experiences for better outcomes. Product Intelligence Unify customer journeys with real-time operational data at scale. Operational Analytics Deliver superior customer experiences with real-time business data. Marketing Optimize the buyer journey across the entire customer lifecycle. Resources Use Cases Browse our latest case studies, fact sheets, FAQs and more. Documentation Navigate user guides, information and documentation. Blog Explore our latest obsessions, tips, and insights on data analytics. About Talk to an expert Transform customer experience with continuous intelligence by Scuba. Know your customer experience end-to-end. Move beyond curated dashboards and data prepping to connect business intelligence (BI) + data science for real-time business decisions. Managing millions of customer experiences across trillions of data points daily. -- Streamline the customer experience. Scuba modernizes behavioral analysis. Scuba's unified architecture enables actionable data to flow across business silos without the complexities of data prepping, managing multiple tools or integrations. It's analysis done with ease, at scale, and in your data cloud of choice for speed, access, and security. Dive deeper into real-time interactions across customer, product, marketing, and sales with interactive contextual data. Expect self-service information without limits or deep technical expertise. That means, no help tickets, training certifications, or learning a new query language required. Scuba continuous intelligence Interactive analytics Ad hoc exploration without complex queries. Real-time flows Contextual behavioral analysis across all channels and silos. Self-service Accelerate time to actionable insights. Democratized data Explore Interact with multiple data flows across CX and product teams Get data-backed answers with visual queries across operational silos Jump-start discovery with solution packs Build and iterate on adhoc queries on the fly Real-time and historical data Predict Analyze Jobs To Be Done (JTBD) in real-time Deep-dive holistically, and be alerted on outcomes Create sessions, metrics, funnels, and cohorts visually Turn raw event data into action and knowledge Data-backed decisions Act Make real-time business decisions with 360° operational context Transform customer interactions into better engagement, retention, and innovation Achieve higher NPS Scores and reduce churn with real-time visibility Engage and collaborate with CX teams at all levels to optimize customer outcomes Merging companies is always an art form, from technology to culture – yet with Segment already in place we were able to merge the customer data from our acquisitions and start to perform deep analysis with Scuba in under an hour – seeing in real-time where our current customers intersect and how behaviors mapped or differed. The ability to visualize and understand the merged company’s customer behavior in minutes is a complete game changer. Philip Steffek Data Architect, Cloudbees Scuba analytics allows us to make decisions at the speed of conversation. We used to have to either ignore our questions or wait days until we could extract and analyze the data. Now, with Scuba, anyone can find specific answers in seconds. Vish Balasubramanian Engineering Manager, Microsoft Scuba’s scale is impressive. It took only minutes to get answers to questions, opening new possibilities as to what we can do with analytics at interactive speeds. We look forward to continuing to work with the team. Craig Miller Group Engineering Manager, Bing Experiences One of the reasons Bleacher Report has such a successful track record in terms of high engagement rates and low churn rates is because Scuba makes it possible for us to know so much about our users and their interactions with our content and app. We have a truly unparalleled degree of visibility and insight. Ross Schwaber Director of Product Management, Bleacher Report Scuba analytics enables complex behavioral queries to be created on the fly with a simple user interface that allows quick synthesis of the data you are interested in—taking it from billions down to the granular insight, in seconds, not hours or days. Rob Hardy Director of Analytics Development, Edmunds I could use Scuba, or hire an army of engineers to run and manage multiple systems/tools… Director of Data Engineering, Microsoft Resources Bleacher Report Decreases Time to Insights by 95% Learn how Bleacher Report uses Scuba to rapidly gain insights into user behavior, increase conversion and engagement, build satisfaction, and redesign their web and mobile applications. Learn More Edmunds Explores Journey Analytics 100x Faster on Scuba Learn how Scuba is helping Edmunds enable self-service analytics for business users, analysts and executives - faster than complex SQL-based queries. Learn More Telecommunications giant logs 11.3M fewer support calls, boosts NPS, and saves millions with Scuba One of the largest telecomms in the world set an ambitious goal – to dramatically improve their customer experience. They wanted a real time customer experience analytics solution to tackle changing consumer demands and growing competitive pressures. Learn More Make better decisions with 360° of data-backed insights. Explore what a true self-service customer experience analytics platform can do for your business. Want to start now? Start your free trial info@scuba.io Scuba Analytics Inc. telephone: +1 844.426.4678 -- Products -- Scuba Continuous Intelligence Platform -- Solutions -- Customer Experience Product Intelligence Operational Analytics Marketing -- Resources -- Resources Documentation Blog Use Cases -- Company -- About Contact Talk to an Expert Support Careers Social Copyright © 2021 | Scuba Analytics Privacy...